FREQUENTLY ASKED QUESTIONS
● How much stock do you keep per item and how often do you restock?
Kyandimeka invests on a limited stock per item. We only restock on pieces which are on high demand.
● An item that I want is out of stock, will you restock sold out items?
We encourage you to leave a message through our contact form specifically requesting for the item that you want restocked. Tuxessories will restock popular items provided that customers send inquiries.
Payment & Shipping
● What shipping service are you using?
USPS handles our international shipping.
● What modes of payment do you accept?
As of now, we only accept Paypal transactions.
● When will my order arrive? Why does it take so long to ship my order?
We want to ship your in-stock products as quickly as possible. Items in stock will begin the picking, packing, and shipping process as soon as your payment is confirmed. Processing time before the products are handed to shippers may take 5-10 business days. After that, international postal shipping takes 15-25 business days depending on your area and local post office.
Delays may be expected during peak seasons. The shipping process also does not include the number of days your local customs may need to inspect your product or the number of days it takes for your local post office to send you notice to pick up your product.